ScoreSyncer Support

We're here to help with any questions or issues.

Score Syncer PicklePoints PingpongPoints BadmintonPoints TennisKeeper BasketballPoints VolleyballPoints SoccerPoints PadelPoints

Contact Us

Email: zachsong1976@gmail.com

We respond within 48 hours.

Frequently Asked Questions

How does real-time sync work?

The app uses WebSocket (via Laravel Reverb) for instant score sync across all devices on the same match. If the WebSocket connection drops, it automatically falls back to HTTP polling every 3 seconds. A Bluetooth P2P mode is also available for offline use.

How do I share a live scoreboard link?

While a match is syncing, tap the SpeedDial menu and select "Live Link". This copies a URL that anyone can open in a browser to watch the score in real time — no app required.

How do I create a tournament?

Tap the tournament icon on the home screen. Create a tournament, then share the QR code with players so they can join. The tournament creator can manage brackets and view all live matches from one screen.

The app isn't syncing — what should I do?

1. Make sure all devices are connected to the internet.
2. Pull down to refresh on the score screen.
3. Check that all devices are viewing the same match (same match ID).
4. If the issue persists, force-quit and reopen the app.

Can I use the app without internet?

Yes. All scoring features work offline. Real-time sync requires internet, but local scoring and Bluetooth P2P sync work without a connection.